How to Change Your Phone Number or Email to Log in to Your UBK Markets Account

If you have decided to change your Email or mobile phone number, which you use to log in to your UBK Markets account on the official UBK Markets website, you should perform the following actions.

Step 1

Log in to “My Account” section. To do this, in the relevant fields enter your Email or phone number and the password specified during registration on the website. Click on the “Log in” button.

Войти в личный кабинет

Step 2

Go to “My Profile” section. To do this, click on the arrow стрелка in the Customer menu and select the appropriate section.

Next, go to the “Login Details” page.

перейдите на страницу - Параметры доступа

In a special field, specify the parameter you would like to change:

  • Email:
  • Password;
  • Mobile phone number.
укажите параметр, который Вы желаете изменить

Step 3

If you select the parameter “Email”, you should enter a new Email in the appropriate field. To verify the validity of your new Email, enter it again and click on the “Get codes” button.

проверка при выборе параметра Email

If you select the parameter “Mobile phone number” , you should select your country of residence in the appropriate field if it has been identified incorrectly by the system.

The value in the field “Country of residence” determines the country code, which is automatically indicated at the beginning of your phone number.

Next, you should specify a new mobile phone number. Make sure that the number is valid and, then, click on the “Get codes” button.

проверка при выборе параметра - Номер мобильного телефона

Step 4

The confirmation codes will be sent to your email and mobile phone number. Depending on the parameter you change, one of the confirmation codes will be sent to a new phone number or new Email.

ввод проверочных кодов

If within 2 minutes you have not received an SMS message with a confirmation code on your mobile phone number, you can retry to obtain the code.

повторный запрос проверочного кода

The “Get code” button will appear next to the field for entering an SMS code. Click on it, and the code will be sent again.

Кнопка - получить код

You should enter the codes in the appropriate fields and click on the “Confirm” button.

Now you can use a new phone number or Email when you log in to “My Account”.

ввести проверочный код
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